Customer Loyalty Program

Did you know we have a very effective customer loyalty program at the Wingello Village Store?
The customer card you use to borrow DVDs is also your loyalty card.
At the end of every 3 month period, we add up all your purchases (excluding cigarettes, telephone credits) and for each $200 you have spent, we give you a credit of $10.00.
Rather than paying for advertisements in various magazines or newspapers, we want to reward our regular customers directly.
All you need do is mention your account number and we will record the purchase against your account.  You still pay as you go or in advance, we just record the sale to you.

Wingello Village News March 2011

Wingello Village News March 2011

Wingello Village News for March 2011 is out.

Highlights:

Chestnut Roasting
Why we employ young people

Good Neighbours II

A blackout becomes a community event
On Saturday night (Feb 5) a very hot week ended with a gratifying cool change.  Around 9pm Wingello and Penrose experienced a blackout which - as always - the children found exciting.
Thinking about the retained heat in the shop and the freezers with all our ice creams, I drove to the shop with Eric and we opened all the doors to let that lovely cool breeze flowing through the front door to the back of the store.
The temperature dropped 2 degrees in about 45 minutes but the important part to this story is what happened while we were waiting for Nature to do her work.
As it was a refreshing change in the weather and most homes remained quite warm, many villagers were outside on their verandahs or going for walks.
You could see the flashes of torches in all sorts of places and there was a great lightning show being put on for our benefit in the clouds.
Noticing a couple of flashes in and around the shop many people flashed lights our way, making sure “everything was OK”.
One neighbour even rushed over with his car to make sure no-one was doing anything “silly” at the shop.
Thank you to Wingello for the community watch.
Why be anywhere else?

Now open Sundays until 2:30pm

We have been running the Wingello Village Store for two years now - doesn’t time fly!
On Sundays for the last 12 months we reduced the time we were open to only a few hours in the morning.  This worked out very well allowing the locals to get their newspapers, bread and milk and for the early risers breakfast and other food.
The popularity of the Un Named Cafe has meant we now need to be open longer to meet demand.
So from February onwards we will be open on Saturdays and Sundays until 2:30pm.
Public Holidays will remain open until only 10:30am.
If this is what you want, show us your support.

Wingello Village News February 2011

Wingello Village News February 2011

Wingello Village News for February 2011 is out.

Highlights:

Good Neighbours II
The story of The Little Girl and the Diamond Tree

Australia Day in the Park

Hanging around on the swings as the fog rolls in.

Flags flying on Australia Day

A good crowd of locals turned out for a very relaxed Australia Day in the park.
By 4:00pm the worst of the heat was over and it was very comfortable underneath the tall pine trees. By the time we had finished our barbeque, the wind turned around 180º and a cool wind from the coast came in. Quickly the fog followed dropping the temperature in half.
A classic Wingello day!

Good Neighbours in Wingello

Eric dressed for a Summer swim

Small villages and towns are famous for the interest residents have in each other.  This is often viewed as scary by those used to the anonymity of big city life.
People who have grown up in a small village are used to knowing many or all of their fellow villagers.  When they make a move to the larger city there is the culture shock of being surrounded by millions of people yet knowing hardly anyone on a more than cursory level.
In Wingello we have a good blend whereby you can live your own lifestyle without interference from others yet neighbours are there if you need them.
We had an example of this a few days ago.
A house was vacant during the holidays with the owners away.  The neighbour heard a CRACK and went to investigate.  The power cable joining the house was sparking and shorting on a semi regular basis.
The neighbour knew who was caring for the house while the owner was away and gave her a call.
When she arrived he quickly rushed out and stopped her entering the property. She hadn’t noticed the power shorting and could well have been injured by the electrical fault.
The first thing one must do in this case is dial 000 (Triple Zero).  Don’t try calling Integral or the Fire Brigade directly.  The emergency services will contact the appropriate authorities and the necessary response happens quickly.
In this case the 000 Centre contacted the Wingello RFB whose members’ pagers went off. They responded quickly and assessing the situation contacted FCC (Fire Control Centre) in Mittagong who called Integral Energy who came out to correct the problem.
The electrical fault was able to be rectified and the house was saved.
The neighbour’s actions not only potentially saved the lady managing the house from danger, the house was also saved from destruction.

Post Office Boxes in Wingello

A customer examining the new PO Boxes

Wingello now has official Post Office Boxes for rent.  As we don’t have mail delivery, the boxes are available for a subsidised rate, roughly only 1/3 of the normal price.
You can see the PO Boxes on the Maple Lane side of the store.  We specially installed them so all boxes are reachable for all of our customers no matter how tall they may be.
Just ask for an application form in the store.

What's with the Kitchen?

Eric and Tristen testing the new kitchen floor

We have just upgraded the kitchen floor to a specially made high wear vinyl flooring which will last many years.  This will be better for cleaning, safety, softer on the feet and non slip too.
Combined with the landscaping outside the Old Produce Shed we are finally coming to the end of all of our repairs and enhancements, just in time for our second anniversary of owning the store.
Just ask David or any of the store staff and they will gladly show you around.

Wingello Village News January 2011

Wingello Village News January 2011

Wingello Village News for January 2011 is out.

Highlights:

Good Neighbours in Wingello
Australia Day in the Park